Terms and Conditions

TERMS AND CONDITIONS

Prices do not include GST of 10%. Education National ABN 71 124 959 664 is registered for GST and will issue a Tax Invoice with the delivery of goods. Invoice details will itemise GST of 10%, freight charge and any discounts. Invoice terms are 14 days strict from date of invoice. Late payments may incur additional fees.

All goods must be inspected upon delivery and any damages or returns must be reported within 24 hours. Approved, returned goods must be received by Education National complete and undamaged for a credit or replacement to be issued. Education National offers a standard 12 month warranty on all products.

Prices, promotions and discounts are subject to change. Additional freight charges may apply to remote areas and for bulky items.

*Free freight offer applies only when your order contains at least 4 Big Books and excludes orders with ‘Outside and Active’ items, bulky items or delivery to remote areas.

 

RETURNS POLICY

Education National offers a guarantee for the quality of goods under the Australian Consumer Law. You are entitled to a replacement or refund due to major failure or quality fault with the product. You are also entitled to have the goods repaired or replaced due to major failure or quality fault issue.

You must notify us of any fault or defect in the goods within 12 months of the delivery in order to receive a replacement or refund.

We will not accept returned goods if they have been tampered with or misused.

If you wish to return goods due to a change of mind, we will issue a credit to the value of the goods provided that you notify us within 7 days of delivery of the goods. Freight for the replacement of goods due to a change of mind will be at your cost.